Right after payment, you’ll receive a welcome email confirming your audit is in motion. It includes your official delivery deadline (within 2 business days), a brief overview of what we’ll cover, and an optional prompt to share any specific concerns, product metrics or business goals you want us to focus on.

You’ll be invited to a private channel (via Discord or Notion) where you can track our progress in real time. It’s a space to share ideas, ask questions, and follow the audit as it unfolds—no waiting in the dark.

Once complete, we’ll send you a comprehensive UX audit report, customized to your product. It highlights usability flaws, visual inconsistencies, and conversion friction points—along with recommendations you can act on immediately or prioritize with your team.

15-min Debrief Call To make the most of the findings, we’ll schedule a short call to walk you through the results. It’s your chance to clarify anything, ask follow-up questions, and get expert suggestions on where to go from here.