Uncover UX flaws

A well-designed product isn't just about aesthetics—it's about how seamlessly users interact with it. Our Uncover UX Flaws service ensures your digital product delivers value without friction.

Uncover UX flaws
Why Uncovering UX Flaws Matters in Product Design?

  • Improving Usability: Identify and address confusing elements that disrupt the user journey.

  • Enhancing Engagement: Implement data-driven design changes to create intuitive interactions.

  • Boosting Performance: Refine the experience to increase task completion rates and user retention.

At Forkeen
500k+
UX Flaws Uncovered
For Clients
68%
Avg. Increase in KPIs After Implementation
Services related
Data analysis
Uncover UX flaws
Work applied
Finbold
Crypto Parrot

Our Approach: Finding and Fixing UX Flaws

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1. Discover: Deep-Dive Research
  • User Interviews and Surveys: Gain insights into user perceptions and pain points.
  • Heatmaps and Session Recordings: Visualize user behavior and identify areas of friction.
2. Diagnose: Identify Pain Points
  • Journey Mapping: Track how users navigate your product and where they struggle most.
  • Usability Testing: Observe real users to validate design hypotheses.
3. Design: Implement Solutions
  • Design Iterations: Develop prototypes to test and refine new ideas.
  • A/B Testing: Measure the effectiveness of design changes before full deployment.
4. Deliver: Realize Results
  • Increased User Retention: Create engaging experiences that keep users coming back.
  • Enhanced Task Efficiency: Make it easier and faster for users to achieve their goals.
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Impact Indicators That Drive UX Success

Our web design process generates a consistent website or app that reflects the brand strategy, visual identity, and verbal identity of the brand. It also helps to establish a prominent position on the market.

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Task Completion Rate

Indicates how effectively users accomplish core tasks within your product, reflecting usability and clarity.
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Error Rate Reduction

Tracks the decrease in user errors, highlighting improved design clarity and interaction flow.
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Time on Task

Measures the time users need to complete specific tasks, offering insights into process efficiency.
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Net Promoter Score (NPS)

Evaluates user satisfaction and brand loyalty, showing how well your product meets user expectations.

Case Study: Transforming the UX of CryptoParrot
The Challenge: High drop-off rates during the onboarding process
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Our Approach: Conducted usability tests and identified confusing elements in the user flow. The Impact: Streamlined the process, achieving a 30% boost in onboarding completion.
Upcoming at Forkeen: AI-Driven UX Insights
Preparing for an AI-Enhanced Future
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We’re developing AI-powered tools that will provide automated analysis of user behavior, enabling faster identification of UX flaws and enhancing design precision.
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Eliminate Friction, Elevate Your Product

Ready to transform your product into a seamless experience that delights users and drives success? At Forkeen, we uncover hidden UX flaws and turn them into opportunities for growth. Let’s make your product work smarter and feel better.